Yes, we are open to serve your needs during Covid-19 and taking extra precautions to ensure both your safety as well as ours!  Click here for more information!

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Covid-19 Precautions

 

Our team and our customer's safety is of the utmost importance to us!  While we are continuing to work during the Covid-19 virus to ensure we serve our customer's essential needs in appliance repair, we are also taking the following measures to help prevent the spread of Covid-19, as well as protect our team and our customers:

 

Prior to arriving:
  • We are asking customers if there is anyone sick in the home.  If anyone is sick, or has recently been sick we are asking customers to reschedule until everyone is healthy
  • We are asking customers to maintain a 6ft or more social distance
Day of Appointment:
  • We are monitoring our technician's temperatures for fevers every morning, anyone who has a fever, or other symptoms is not working
  • We are calling when we are on our way, asking again if there is anyone sick in the home as well as reminding them of a 6ft or more social distance
  • We are wearing a 6ft social distance lanyard upon arrival to remind of social distancing
  • We are arriving wearing a mask, gloves, and booties
  • We are avoiding all physical contact such as handshakes
  • We are washing our hands upon arrival, as well as when leaving.  If the customer is not comfortable allowing us to use their sink, we will use hand sanitizer instead
  • We are wiping down our work area before and after
  • We are asking for credit card payments rather than cash or check

Mark took the time to explain a lot about my oven, and it will help me use it more effectively.

-Elizabeth from Salem

Excellent service! Dr. Ron was friendly and effecient.

-Michael from Renton

Great experience in a difficult time. Particularly liked the technican who was professional and thoughtful.

-Carol from Seattle